Customer Service Representative (Csr)

Create an exceptional customer service experience for app users
- Troubleshoot user problems with the app
- Exercise judgment to decide when support calls require escalation
- Make recommendations based on feature requests and bugs reported by users
- Assist with onboarding of new delivery

**Requirements**:

- 2+ years' experience in Customer Service in a BPO or shared services setting
- Good communication skills
- Amenable to report onsite (Ortigas, Pasig city) for Night Shift

**Job Types**: Full-time, Permanent

**Salary**: Up to Php35,000.00 per month

**Benefits**:

- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift

Supplemental pay types:

- 13th month salary
- Overtime pay

**Language**:

- English (required)