Customer Service Representative (Csr) Aura, Taguig

**QUALIFICATIONS**:

- Willing to start ASAP and to work in graveyard or shifting schedule.
- Must not have any plans to study or go abroad
- Excellent English communication skills.
- Strong comprehension skills.
**RESPONSIBILITIES**:

- Answer courteously inbound calls.
- Respond to customer inquiries.
- Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve customer services.
- Manage and update customer databases with the status of each customer.
Coordinate with the dispatch team to send products or provide services on time to customers.
- Build customer loyalty by follow-up of customer calls.
Evaluate the problems of the customers and provide logical lasting solutions.
**Salary**: From Php19,000.00 per month

**Benefits**:

- Paid training

Schedule:

- 8 hour shift
- Evening shift
- Late shift
- Night shift
- Shift system

Supplemental Pay:

- 13th month salary
- Bonus pay
- Performance bonus
- Yearly bonus

Application Question(s):
**Education**:

- Bachelor's (preferred)