Customer Service Representative (Bpo) 26-30K Quezon

Details of the offer

Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
- Manage large amounts of incoming phone calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Provide accurate, valid and complete information by using the right methods/tools
- Ability to multi-task, prioritize, and manage time effectively
- Good to excellent communication skill
- At least 6 months of BPO Experience
- At least high-school graduate (old curriculum) or at least senior high graduate (K-12 curriculum)

**Salary**: Php26,000.00 - Php30,000.00 per month

Schedule:

- Shift system

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):
**Experience**:

- BPO: 1 year (preferred)


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

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