Customer Service Representative - Australian Account

**DUTIES AND RESPONSIBILITIES**
- Responsible for providing presales technical/functional support to prospective students
- Liaise with both internal teams, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue as well as market presence.
- Contact and assist Australian clients
- Collate, store and manage all clients' private and confidential documents for processing
- Manage the daily critical tasks in administration to allow a strong focus on Customer Service
- Handle customer complaints

**QUALIFICATIONS**
- Tertiary graduate of any course; with previous **Customer Service experience of at least 1-2 years is highly desired, **although starters with excellent communication skills are still encouraged to apply
- Can confidently speak in the English language
- Ability to multi-task including typing and taking notes whilst on the phone with the client
- Must be willing to learn and adapt to changes
- Willing to report to the office using public transportation.
Work from home set up is available during lockdowns announced by the government.
**PERKS**
- Get an opportunity to work and travel to Australia!
Qualify Me!
is an education facilitator involved in a number of areas in the education & training industry.
As an education facilitator, our services include:
Recognition of Prior Learning (RPL) SPECIALISTS

RPL Assessment and skills recognition is the process of recognising the experience and skills that a person has acquired throughout their career with a nationally recognised qualification.
**Salary**: Php17,000.00 - Php24,000.00 per month

**Benefits**:

- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Bonus pay
- Commission pay

Ability to commute/relocate:

- Pasig City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (required)