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Customer Service Representative

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Company:

Tech Mahindra

Place:

Other

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Details of the offer

• Provide excellent customer service
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Perform customer verification
• Direct requests and unresolved issues to designated resource
• Record details of inquiries, comments, complaints and actions taken
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process

- Candidate must be 18 years old
- At least high school graduate
- No BPO experience required
- Average communication skills
- Excellent customer service skills
- Basic computer knowledge and navigation skills
- Can multitask and work with diverse people
- Upbeat and highly motivated
- Can start ASAP
-ALL APPLICANTS WITH GOVERNMENT NUMBERS AND HAS 3 VALID IDs WILL BE PRIORITIZED!