Customer Service Rep - Financial Makati

Customer Service Rep - Financial Makati
Company:

E*Trade Information Services, Llc


Customer Service Rep - Financial Makati

Details of the offer

HMO on day 1
Reitrement Benefit
Annual Bonus and Increase
SL Convertible to Cash
31k Package
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Finance/Accountancy/Banking, Business Studies/Administration/Management, Mathematics or equivalent.
Required language(s): English
At least 1 year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
24 Full-Time position(s) available.
Applicants must be willing to work in Makati City.
Must be willing to work on graveyard, shifting schedules, holidays and weekends.
Extensive BPO / Call Center experience handling financial services is an advantage.
NO WORK EXPERIENCE REQUIRED.
Respond to customer inquiries in a timely, efficient and professional manner.
Meet established goals as defined for quality and availability, quality and any other goals that may be established.
Research and resolve problems related to customer accounts and inquiries.
On-going product and job responsibility training.
Additional duties as may be defined by supervisor.

Requirements

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