Customer Service Rep

16464BR
Requisition ID:
16464BR
Duties & Responsibilities:
The Customer Service Representative shall be responsible in synthesizing both internal and external feedback and turns it into actionable items, leads the corrective actions and supports teams and projects that will deliver solutions and issues for the customers. Works with the Field organization and other appropriate groups to ensure customer satisfaction on key accounts.
Business Hours: Monday - Friday 24X5
Work Hours: 5 scheduled days which may include holidays and on-call
Employment Category:
Regular Full Time
Shift:
1st
Position Subject to ITAR/ FOUO controls:
No
Basic Qualifications, Experience, Skills & Education Required:
Bachelor’s degree (Fresh Graduates are welcome to apply)
Excellent phone, verbal and written communication skills
Knowledgeable with Microsoft Office package (PowerPoint, Excel, Word)
Able to speak, understand and write in Mandarin language is a plus
Willing to work on shifting schedule, including night shift
Job Title:
Customer Service Rep
Relocation Available (Some relocation assistance has been approved for this role):
No
Job Categories:
Customer Service
Location:
PHL - Cebu
EEO Statement::
The above listed position may involve access to export controlled technology and may be subject to export licensing requirements prior to employment.
ATTENTION APPLICANTS WITH DISABILITIES:If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370- 3041 or contact them at ***************@teradyne.com for additional assistance.
Teradyne is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law.