Customer Service Associate (Open For Undergraduates)

Company Profile: The company is IT software development company delivering high quality products to business partner.
They provide cost-effective solutions which are scalable, reliable and built on latest technology platform.
Position: Customer Service Associate (Open for Undergraduates)
Industry: IT Company
Location: Makati City
Salary: Php40,000 – Php70,000
Working Schedule: Monday to Friday (Dayshift)
Set-up: Work Onsite

BENEFITS :
?FREE Accommodation
?FREE Travel Allowance
?Government Mandated Benefits
?13th month Pay
?SL and VL

Requirements:
?Open for Highschool graduate, undergraduate and Bachelor's Degree.
?With 1-2 years of experience as Customer Service (Non voice/Voice and Live chat).
?With experience working in iGaming company.
?Willing to work outside the Philippines once needed.
?Willing to onsite interview once needed.
Responsibilities:
?Answering customer's questions via phone and/or live chat
?Maintaining and updating customers' accounts.
?Assist the customers' complaint, determining the cause of the issue.
?Explaining the best solutions to the customers.
?Assist and check the customers feedback for improvement.
Recruitment Process
?Initial Interview
?Final Interview
?Job Offer