Customer Representative - Semi Back Office - Support Coordinator

Customer Representative - Semi Back Office - Support Coordinator
Company:

Transec Bpo Solutions Inc.


Customer Representative - Semi Back Office - Support Coordinator

Details of the offer

WHY APPLY?
Competitive salary package plus incentives
Fixed-Weekends off
50% Non-voice and 50% voice work
Real work-life balance

ESSENTIAL JOB FUNCTIONSPro-actively coordinate the onboarding process of auto claims.
Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

SKILLS & QUALIFICATIONSHas 2-3 years of experience in customer service; handling a US account.
Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
Good speaking and writing skills in English.

Walk in candidates are welcome from Mondays to Fridays 10:00 AM to 3:00 PM

Job Type: Full-timeSalary: Php18,000.00 to Php23,000.00 /month


Source: Jora


Area:

  • Call Center - Customer Support / Customer Service Coordinator

Requirements

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