Customer Representative | Local Account | Dayshift

Customer Representative | Local Account | Dayshift

Transec Bpo Solutions Inc.

Customer Representative | Local Account | Dayshift

Details of the offer

Represent one of the top leading brands in PH
Day shift & local account
Fixed work schedule
Great working environment with tight-knit team

????????????ESSENTIAL JOB FUNCTIONSAnswer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
Coordinate with several branches and departments to resolve customer concerns and/or requests.
Ensure pending concerns are attended to in a timely manner.

SKILLS & QUALIFICATIONSMust have undergone at least 2nd year of college level.
Must have at least 6 months experience in customer service.
Basic knowledge in using Microsoft Word and Excel.
Good communication skills, both written and oral for both English and Filipino.

Walk in candidates are welcome from Mondays to Fridays 10:00 AM to 3:00 PM

Job Type: Full-time

Source: Jora


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