Customer Management Officer (Sales And Collection)

Key Responsibilities
1.
Customer Relationship Management
2.
Sales Support
3.
Collection Management
4.
Documentation and Reporting
5.
Process Adherence and Compliance
6.
Customer Retention and Engagement

Key Qualifications
• Education: Bachelor's degree in Business Administration, Marketing, Finance, or a related field, undergraduates are also considered
• Experience:
o At least 2-3 years of experience in customer relationship management, sales, or collections.
• Skills:
o Strong communication and interpersonal skills.
o Proficiency in using CRM tools and basic office applications.
o Good organizational and multitasking abilities.
o Analytical skills for assessing customer data and trends.
o Conflict resolution and problem-solving skills