Customer Happiness Custodian

Customer Happiness Custodian
Company:

(Confidential)


Customer Happiness Custodian

Details of the offer

Roles and Responsibilities
This is a Customer Service role for Zen Room's Multichannel Contact Center
Manage a large amount of inbound, outbound, chats and emails in a timely manner and be able to multitask.
Resolve complaints from partners/guests or provide suggestions
Answer queries regarding the hotel's services, special requests, hotel charges, booking reservations, etc.
Arrange and confirm accommodations and keep the clients up to date with any changes
Academic and Work Experience
Experience in handling direct customer service support is a plus
Mindset and Attitude
Pro-active and self-driven students and graduates with a hands-on can-do attitude
Able to change procedures to fit an ever-evolving operation process
Willing to learn
Skill Sets
Excellent written and spoken English and Filipino
High attention to detail
Outstanding communication skills


Source: Fastjobs


Area:

Requirements

Product manager

Preamble We're looking for a passionate and self driven Product Manager to lead technology projects across our e-commerce company, the ideal candidate would...


From Penbrothers - Ilocos Norte

Published 25 days ago

Accounting staff (makati)

Client Overview: Our client was incorporated in April 2014 and is a Japan-based company specializing in the operation of entertainment facilities in shopping...


Ilocos Norte

Published 25 days ago

Revenue assurance sap

Basic Information Ref number Req_00031481 Primary Location Araneta Description and Requirements SKILLS AND ABILITIES TO ENSURE SUCCESS Ability to work within...


From Telus - Ilocos Norte

Published 25 days ago

Infrastructure services engineer

Infrastructure Services EngineerAre you ready to explore a world of possibilities?Join our DTCC family, and you’ll grow your expertise and become the best...


From Dtcc - Ilocos Norte

Published 25 days ago