Customer Care Ambassador (Email/Chat Support)

**Ready to join the biggest Homegrown BPO in Cagayan de Oro City?
Interested in being part of an incredible team who is passionate about community and company culture?
In the Philippines, we pride ourselves on our positivity and a work-hard-play-hard mentality.
We have a deep love of life and family, and we can't wait for you to join us!
**

**We're Hiring!
**
- The Customer Service Representative is responsible for tackling customer issues, complaints, and inquiries head on - all while keeping customer satisfaction at the forefront of their decision-making and communication._

**_Qualifications: _**
- Excellent communication skills (verbal, listening and comprehension, and writing)
- Must practice attention to detail
- Must be comfortable with the use of the English language
- Must have an outgoing, energetic attitude and people-oriented personality
- Must be efficient in gathering information
- Software knowledge is an advantage

**Job Types**: Full-time, Permanent

**Salary**: From Php13,000.00 per month

**Benefits**:

- Company events
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Transportation service provided
- Work from home

Schedule:

- 8 hour shift
- Night shift
- Overtime
- Shift system

Supplemental pay types:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Cagayan de Oro, Misamis Oriental: Reliably commute or planning to relocate before starting work (required)