CSR / Sales [TIMESHARE] | 23K All in pay + commissions + Weekends off | ASAP! - Manila - Indeed.com.ph
Find JobsCompany ReviewsFind SalariesEmployers / Post JobCreate your profileSign inwhatjob title, keywords, or companywherecity, province, region, or "POEA" for jobs overseasFind jobsAdvanced Job SearchCSR / Sales [TIMESHARE] | 23K All in pay + commissions + Weekends off | ASAP!Acquire Asia Pacific Incorporation-ManilaWe’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Consumer Advisor, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.
As an employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in the company.
A SNAPSHOT OF YOUR ROLE
The Consumer Advisor is responsible for pre-qualifying leads and appropriately dispersing qualified clients to the correct department. In this role, the consumer advisor continues to follow-up with potential clients that are listed in the system. The main goal of the Consumer Advisor role is to educate the clients on the timeshare market and to guide the client to the correct department to find a solution that fits their needs.
Your day could see you:
Pre-qualifying customers and dispersing them to the correct department
Appropriately managing leads that enter the system
Book and complete follow-up appointments with prospective customers
Maintain lead tracking database
Solution selling and education of customers on services offered
Meet daily and weekly quotas/goals
Regular and consistent attendance
Any additional duties that may be assigned to meet business needs
WHAT SUCCESS LOOKS LIKE
High customer satisfaction.
Excellent feedback from customers.
Achievement of KPIs.
A BIT ABOUT YOU
Highly motivated, self-starter
Strong internet and computer software skills
Must be able to work flexible hours, including evenings, weekends, and specified holidays
Proven customer service skills
Proper note taking abilities
Ability to effectively manage time while at work
Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:
Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City
Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City
Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City
6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon City
We are open from Monday to Friday, 8am-4pm.
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