Csr - Customer Support Associate Voice / Chat

**Qualifications**:

- _**BPO experience is preferred but not required.
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- At least _**Highschool or Senior Highschool graduate.
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- _**Should be amenable to work onsite (UP AyalaLand Techno hub, QC)**_
- _**Okay to work onsite.
**_

**Responsibilities**:

- Resolving customer inquiries/requests
- Developing and maintaining accurate files
- Ensuring customer requests are handled in an appropriate and timely manner
- Providing cutting-edge service in a friendly, confident, and knowledgeable manner.
**Required Skill Set**:

- Analytical and Problem solving skills
- Time Management Skills
- Communication & Relationships Skills
- Aptitude Skills

Schedule:

- Shift system

Application Question(s):

- Do you a BPO experience working as a Call Center Agent?
If yes, how many months / years?
- What is your highest educational attainment?
- Are you okay to work onsite?
- Where are you currently residing?