Csr - Customer Service Representative

We're excited you've considered to **Be More with iQor!
**

From **Customer Interactions to Product Support**, we'll help you reach, stretch and realize your potential.
Grow More with your own customized career path.
Learn More with award-winning training.
Earn More with industry-leading compensation.
And Care More in a culture that treats you like family and gives back to the community.
A world of opportunity is waiting.
Let's get started!
You've got energy, enthusiasm, drive and determination.
We've got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity.
Let's match!
Our **Customer Service Representatives** or Call Center Agents are responsible for:

- Handling inbound customer service calls;
- Processing inbound sales calls;
- Taking inbound or placing outbound collections calls;
- Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and
- Performing other duties as assigned.
**Minimum Requirements**:

- Previous six months or more call center or customer service experience is required;
- Ability to develop rapport and demonstrate a caring attitude;
- Excellent data entry and internet navigation skills;
- Clear and distinct oral and written communication skills in English;
- Must be detail oriented;
- Dynamic interpersonal and judgment skills;
- Professional demeanor and dependable work ethic;
- Ability to work in a fast-paced environment and multi-task; and
- With at least a High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
**Job Type**: Full-time, Permanent

**COVID-19 considerations**:

- Employees are required to wear face masks;.
- Free face masks are also provided to employees; social distancing is strictly implemented;
- Alcohol and sanitizers can be found on all common areas;
- Common surfaces are sanitized regularly.
What's to love about being an **#iQorian**?
- Competitive Basic Pay + Non-Taxable Allowance
- HMO on Day One plus you can enroll up to FIVE (5) dependents including Common Law Spouse/LGBT Partner
- Quarterly Appraisals
- Monthly Performance Incentives
- Up to 30 Days Paid Leaves with 21 Days convertible to cash

*Terms and conditions apply.
**Job Types**: Full-time, Permanent

Pay: Php15,000.00 - Php30,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training

Schedule:

- 8 hour shift
- Night shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus
- Quarterly bonus