Csr - Customer Service Representative Baguio (Sm

Responsibilities
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers

**Qualifications**:

- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills

**Job Types**: Full-time, Permanent

**Salary**: Php15,000.00 - Php22,000.00 per month

**Benefits**:

- Paid training
- Pay raise

Schedule:

- 8 hour shift
- Flexible shift
- Night shift
- Shift system

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

Application Question(s):
**Experience**:

- BPO: 1 year (preferred)