Credit And Collections Spanish Bilingual Specialist (Eh 1666)

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!
Duties and Responsibilities:
Monitor and review the assigned portfolio to ascertain the status of accounts and actions required
Perform credit analysis, monitor and analyze customer credit information, risk profile, account balances and payment history
Review orders on hold and release after approval receipt
Contact customers via email or phone to collect the outstanding receivables or amounts for orders on hold and attempt to close the actions with a promise of payment;
Follow up on the broken promises to pay
Prepare and dispatch dunning letters and account statements as per the defined collections strategy
Maintain accurate records of all collections actions in the systems
Receive disputes and deductions, review completeness of information / documents and follow up with customers in case of missing or need for additional details
Record accurate details of disputes and deductions in the system, research validity following defined procedures and route to the relevant departments for final resolution or approval
Review customer accounts, investigate credit items and submit for clearing, match off, in line with the defined procedures
Support the resolution of queries and issues following RACI: missing invoice copies, short payments etc
Interact with Accenture teams and Client teams to speed up the resolution of pending items (cash application, orders on hold, dispute resolution etc.)

Requirements:
Bachelor’s degree holder in Economics or Business related courses
Written and spoken ability to communicate in English and Spanish languages
Proficient in MS Excel
Must have an experience in Credit and Collections or Order to Cash
SAP experience is an advantage

Why join Accenture?
Competitive salary package, company bonuses, and performance incentives
Night differential
Loyalty, Christmas gift, Inclusion and diversity benefits
Paid sick and vacation leaves
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Life insurance
Employee stock purchase plan
Retirement plan
Flexible working arrangements
Accessible locations
Healthy and encouraging work environment
Career growth and promotion opportunities

*Terms and conditions apply