Credit And Collection Associate

Directly reporting to the C&C Supervisor, the Credit and Collection Associate is responsible for receiving cash/check/online collection from the customer and preparing collection report in a timely manner; Conduct collection calls to customer; responsible for updating customer’s contact details. Assist the C&C Supervisor in the overall administration of collection process.
Duties and Responsibilities:
Primary Job Function
Prepares Daily Cash and Check Deposits
Prepares Daily Collection Plan (printed AR and copy of DR) for Collection Agent.
Receives customer’s payment from customer (pick-up)
Proper collection receipt, official receipt or provisional receipt for issuance/ sending to customer (delivery)

Essential Function
Coordinate with Accounting Department any direct payments of the customer and other payment posting issues in the system
Report to C&C Supervisor any major issues affecting collections.
Reconciles customer disputes pertain to payment of outstanding balances.
Performs other related duties as required.

Minimum Qualifications:
With at least 1 year working knowledge in C&C process
Experience with common Accounting Software and ERP
Must be knowledgeable in basic Accounting bank, transactions, Account receivables.
Willing to work in Antipolo City

Required Skills:
Billing & Collections and Cash Receipt
Ability to work with a variety of customer with different personalities
Adaptable and highly organized
Knowledge in MS Office applications