We're looking for a Business Administration Service Associate who thrives in a fast-paced, client-focused environment and takes pride in delivering exceptional service.
This role involves creating and maintaining reports, dashboards, and data visualizations to track key performance indicators for our clients.
We are not a BPO company.
Our focus is on providing specialized solutions that support business processes and foster growth.
If you're detail-oriented, analytical, and skilled in tools like Excel or Tableau, and eager to collaborate and learn, we'd love for you to join us!
What You'll Do: Manage and prioritize reporting requests or concerns from our clients.
Update dashboards utilized by the internal team.
Create and distribute certificates for completed training per client.
This involves uploading files and sending them via email to the clients.
Ensure data integrity and deliver quality service by following established processes and procedures.
Create and maintain user accounts, including Gmail, Teams, Internal goFLUENT Portal accounts, and other tools.
Assist other teams with administrative tasks, including data entry.
Occasionally responsible for accurately entering order details into our system.
What You'll Need: 2+ years of work experience in Data Entry is an advantage.
A graduate of Bachelor's/College Degree in any field.
Proficiency in using MS Excel, Google Sheets, Google Docs, and Open Office is a very strong advantage.
Must have good English communication skills (verbal and written).
Demonstrates a process-oriented mindset with a keen eye for detail.
Knowledge of data visualization best practices to present information in a clear and understandable manner.
Ability to interpret and analyze complex data sets to extract meaningful insights.
Open to work onsite in Eastwood City, QC.
What You'll Love in goFLUENT: At goFLUENT Philippines, you will find people who recognize your talents and ideas.
If you're self-motivated and passionate about what you do, we'd love to have you as a valuable part of our dynamic and growing team!
Our office in Eastwood is the biggest out of all our locations and is an important hub from which services are provided to our clients in Europe and the rest of the world.
Because while we're proud of our office, it's our unique culture that empowers us to do the best work of our lives.
Our culture is unlike anywhere else.
Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including: Standard Benefits: Medical & dental insurance, paid vacation & sick leaves and public holidays.
Dynamic, startup-like experience within the security of a fast-growing, 20-year-old Swiss-based company.
The opportunity to learn from top executives and visionaries in the learning and language market.
The experience of joining an innovative organization with an international, vibrant working environment.
Full onboarding and fast ramp mentoring program leading candidates to success.
World-class learning experience by being a goFLUENT learner.
Learn from one of our twelve business languages!
Exciting team-building events.
Eager to learn more?
Watch our video to discover goFLUENT in the words of our people worldwide: #J-18808-Ljbffr
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