Content Review Team Lead

Create an inspiring team environment with an open communication culture
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Discover training needs and provide coaching
- Listen to team members' feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Suggest and organize team building activities
- Open to College graduate and undergraduate with relevant work experience
- With at least 6 years of work experience in BPO industry with 1 to 2 years of experience as Team Lead
- In-depth knowledge of performance metrics
- Excellent communication and leadership skills
- Organizational and time-management skills and good work ethic
- Creative problem-solving and analysis skills
- Good knowledge of websites/ social media platforms