Concentrix Eastwood - Technical Support Specialist (Virtual Hiring)

You are taking the next step to joining a company that is fanatical about their staff and clients. An organization that is tenacious in the pursuit of excellence and of high-quality service. You are joining a team that is not afraid to be bold and disruptive in the marketplace.

It’s time to shake things up! Join Concentrix as a Technical Support Specialist!

As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;

• Answering incoming calls from customers

• Resolving customer inquiries/requests

• Developing and maintaining accurate files

• Ensuring customer requests are handled in an appropriate and timely manner

• Utilize various Concentrix and client-based tools and applications for customer management and servicing

• Provide cutting-edge service in a friendly, confident and knowledgeable manner

Basic Qualifications:

• At least high school graduate

• No Experience in the BPO are welcome

• Excellent English communication skills

• Working knowledge on computers

• Good customer service, multi-tasking and problem-solving skills

• Willing to work in shifting schedule

Enjoy these awesome benefits when you join us as a Technical Support Specialist:

• Paid training

• Benefits after 6 months

• Vacation entitlement upon hire

• Career pathing and advancement opportunities

• Competitive salary

• Monthly performance incentives

Join us in Concentrix and BE the Difference for the world’s best brands!

Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.