About ADDI
We are a technology company working to transform credit and banking in Latin America starting with point of sale finance. We aim to build fair, simple and affordable financial services that empower our clients, treating them with dignity, and building financial freedom. We launched in February 2019 and have already served thousands of clients and disbursed millions of dollars.
We operate as a full stack startup. We have built our core systems and processes from scratch, and we believe our technology and analytics platform will drive our progress into the years to come. We come at this with deep experience building and growing technology teams and financial products. As important as what we do is how we do it. We are a conscious company, and are deeply committed to working and living our five core values - A company of owners inspiring colleagues, we pull rabbits out of hats, we care and we trust, act with integrity, win today every day, and scale exponentially
We are backed by Andreessen Horowitz, Monashees, Village Global, and an outstanding team of individual angels, including Kevin Ryan, Josh Abramowitz, and Scott Weiss.
About the role
As a Community Manager, you will be at the front lines of the ADDI brand. You will be responsible for the management and development of our online presence, especially on Facebook, Instagram and Linkedin. Additionally, you will be responsible for the sustainable growth of our online presence; we are growing fast, but we have to make sure that we can still attend to any and all of our customers’ and potential customers’ needs in a timely manner.
Why join us
Work on a problem that matters and empower merchants across the region.
Build a lasting company from the very beginning, helping define every aspect of it.
Massive market opportunity ahead of us; we are growing faster than pretty much any other fintech lender was at our stage.
Work alongside a great and diverse team that cares about what we are doing and how we are doing it.
Generous compensation, including equity, 100% health insurance (and 50% for dependents), unlimited time-off and working remotely.
What you will do
Create a monthly content grid to communicate to our potential customers and current subscribers about our brand, the benefits of purchasing with ADDI, our current allies, and any future deals and developments
Manage communication with followers on our various social media networks
Work closely with the Marketing team to coordinate paid efforts with organic growth
Requirements
Required Skills/Abilities:
Excellent verbal and written communication skills
Customer service orientationExcellent sales and customer service skills
Excellent spelling, punctuation, and writing
Ability to prioritize tasksCreativity, basic marketing and design knowledgeSEO knowledge
Preferred Skills/Abilities:
Fluency in English and/or Portuguese
Ability to thrive in a startup environment, previous experience in startups/fintechs is a plus
Basic knowledge of Performance Marketing concepts
