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Job Description
Magnify efforts to grow awareness of the Manulife brand through proactive external communications and media relations. Manage the company’s corporate social responsibility activities to strengthen Manulife’s role in the communities in which it operates. Ensure the effective communication of strategies, executive messages, key business initiatives, accomplishments and other similar matters across the organization.1. Maximize coverage on Manulife across media channels to further awareness of the Manulife brand and grow consideration of Manulife’s products & services
Develop and implement an external communications strategy for Manulife.
Identify opportunities to generate good will for Manulife via media by writing press and/or photo releases, and disseminating such to relevant media outlets through the PR agency.
Build relationships with key members of media.
Manage relationship with the PR agency.
Monitor Manulife, competitor and industry coverage in the media. Measure media values generated, together with sentiment about Manulife.
2. Manage the company’s internal communications
Develop internal communications strategies to maximize awareness of key business messages & initiatives, and optimize communication across the organization.
Oversee the development of internal communications as required by the business. These may include executive communications, product / business announcements, company event coverage, HR-related announcements and newsletters, among others.
3. Develop stakeholder communication materials
Serve as project manager in the development and production of the Annual Report to shareholders.
Develop the concept and obtain approvals for such
Partner with various contributing groups and individuals to secure content
Identify appropriate suppliers and vendors to support the development of the report (eg, creative agency, photographer, makeup artists) and its production (ie, printer)
4. Manage Manulife’s corporate social responsibility initiatives
Identify and partner with external organizations that support causes aligned with Manulife’s values and brand promise. Serve as Manulife’s relationship manager and main point of contact to these organizations.
Develop programs that will allow Manulife, its employees and its agents to contribute to the communities in which the company operates. Obtain support from internal stakeholders to maximize participation and success.
Develop success measures and reporting for corporate social responsibility initiatives that will enable evaluation of each partner at the end of the each engagement period.
5. Ensure the company’s standards and policies are adhered to across all communications
Partner with Regional Communications teams to ensure Manulife Philippines initiatives are aligned with Regional strategic plans and guidelines.
6. Manage allocated budget for PR, communications and CSR. Ensure spend falls within plan.
If you are ready to unleash your potential it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of December 31, 2019, we had $1.2 trillion (US$0.9 trillion) in assets under management and administration, and in the previous 12 months we made $29.7 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
