Collections Specialist

Job Description:
Organize work list to prioritize by outstanding dollars, risk levels, pay history & overall customer value. Analyze accounts receivable information to determine priority. Reconcile transactions and/or accounts. Resolve all dispute cases to a mutual satisfactory end between customer & Company. Resolves customer billing problems in a timely manner so as to expedite cash flow and minimize accounts receivable delinquency. This process would include the issuance of credit memos, documentation support, and other account adjustments as deemed necessary and appropriate Consolidate, reconcile and monitor payments of open accounts. Be able to conduct a minimum of 40 outbound calls for collection efforts Prepares and email statement of accounts for assigned customers. Follow up payment of past due invoices and obtain details of payments from customers Collects outstanding accounts receivable dollars through assertive, but sensitive, direct telephone contact with customers. Must be able to do credit management Perform other duties and business projects as assigned by the manager Minimum Qualifications:
Experience in a TeleComms Company is preferred

Willing to work on a Night shift