Collections Representative - Alabang

Collections Representative - Alabang
Job Category:
BPO / KPO / Shared Services
Job Level:
Entry Level
Open Date:
22-Jun-2020
Location:
CITY OF MUNTINLUPA
Close date:
30-Nov-2020
Client Industry:
FINANCIAL SERVICES
Job Description and Qualification:
Duties and Responsibilities:
Handle outbound calls and/or receive inbound calls surrounding consumer past due credit card accounts
Setup payment arrangements to bring past due accounts current
Education customers regarding their past due credits
Make use of problem-solving/decision making skills to achieve the highest level of customer satisfaction
Comply with over-all call quality standards
Adhere to company rules and polices especially on Time and Attendance

Qualifications:
Must be able to complete at least 2 years in College (No back subjects or consolidation of years)
Has good English communication skills
Must be willing to work on night/shifting schedules
With at least 6 months BPO experience in a non-local and call taking accounts
Amenable to for possible Work from Home Setup or onsite. Preferably with good internet connection of at least 10MBPS and with conducive working space.

Salary:
0.00