Collection Supervisor - Surabaya

Collection Supervisor - Surabaya
Company:

Home Credit Indonesia


Collection Supervisor - Surabaya

Details of the offer

Job Description:
Manage performance of field collections team within set performance triggers. Call every Collector with low performance and push for improvement. Provide first level control and evaluation of incentives schemes. Ensure consistency in collections processes, systems and reporting Process improvements implementation Drive team productivity and effectivity to optimize costs, improve performance. Operational capacity planning, hiring and basic training of field collectors. Coaching provided to team members (can manage team up to 15 employees). Review and approve each Field Collector visit plan for the day. Ensure Cash Collected and deposited previous day, reflects in Homer Select. Collector Account Allocation, for his team. Immediate resolution of debtor or client inquires. Quality and performance checks of the team in field. Minimum Qualifications:
Min. Background education Bachelor's Degree (S1) Collection / Telemarketing / Telesales / Age ncy Coordinator experience. Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent. Experience handle +/- 15 People Has a motorbike and driving license Experience with team management. Good communication skills


Source: Kalibrr


Area:

Requirements

Package specialist-sap bw hana analytics

Introduction As an Application Package Specialist, you'll help clients in the selection, implementation, and production support of application packaged...


From Ibm - National Capital Region

Published a month ago

Customer service representative

Job Description Max Profit Solutions is seeking dedicated and energetic people to take inbound phone calls for billing and product related questions...


From Max Profit Solutions - National Capital Region

Published a month ago

Contractor

At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and...


Ilocos Norte

Published a month ago

Ph-idm-disney-sr. server administrator

Position: PH-IDM-DISNEY-SR. SERVER ADMINISTRATOR About Atos Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and...


Ilocos Norte

Published a month ago