Collection Supervisor - Surabaya

Collection Supervisor - Surabaya
Company:

Home Credit Indonesia


Collection Supervisor - Surabaya

Details of the offer

Job Description:
Manage performance of field collections team within set performance triggers. Call every Collector with low performance and push for improvement. Provide first level control and evaluation of incentives schemes. Ensure consistency in collections processes, systems and reporting Process improvements implementation Drive team productivity and effectivity to optimize costs, improve performance. Operational capacity planning, hiring and basic training of field collectors. Coaching provided to team members (can manage team up to 15 employees). Review and approve each Field Collector visit plan for the day. Ensure Cash Collected and deposited previous day, reflects in Homer Select. Collector Account Allocation, for his team. Immediate resolution of debtor or client inquires. Quality and performance checks of the team in field. Minimum Qualifications:
Min. Background education Bachelor's Degree (S1) Collection / Telemarketing / Telesales / Age ncy Coordinator experience. Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent. Experience handle +/- 15 People Has a motorbike and driving license Experience with team management. Good communication skills


Source: Kalibrr


Area:

  • Other Jobs / Other Jobs - Crafts

Requirements

Related offers

Company physician | rosario, cavite

Job Description: Performs thorough physical examination on patients in the work place. Conducts referrals to specialists or laboratories for medical cases...


From Qualimed Health Network - Cavite

Published a month ago

Company physician | parañaque

Job Description: Performs thorough physical examination on patients in the workplace. Conducts referrals to specialists or laboratories for medical cases...


From Qualimed Health Network - National Capital Region

Published a month ago

Site reliability engineer

Job Description: What will you do? Creating tools to assist and facilitate the system. Setting up and maintaining Code Repository systems. Monitoring and...


From Warung Pintar - Ilocos Norte

Published a month ago

As/400 system administrator

Job Description: Assist ini daily administration of IBM iSeries computer hardware and software include Base24 and MIMIX Assist in installation, configuration...


From Pt Jalin Pembayaran Nusantara - Ilocos Norte

Published a month ago