The DCX Client Services Home-Based Client Success will work as a full-time employee for a growing business in the United States.
You will get a chance to learn new skills and demonstrate skills you've learned in the past.
You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary, so it will be necessary to be very flexible in this position.
Other essential characteristics of the job include having strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.
- Detail-oriented
- Self-starter
- Team Player
- Organized
- Optimistic and enthusiastic
- Systematic and efficient
- Adaptive and flexible
- Coachable
Role Details
- Industry: Promotions
- Work Shift: 8:00 AM - 5:00 PM CST (USA)
- Work Days: Monday through Friday (USA)
- Written and spoken English skills: Very Proficient
- Salary Range: 35k
Daily Responsibilities
- Offer support to our sales team by entering and managing client orders
- Provide client and vendor relations
- Be a guide to help our clients win the day by providing excellent customer service.
- Serve as a brand ambassador by exemplifying our mission and culture at all times
- Provide client and vendor relations
- Be a guide to help our clients win the day by providing excellent customer service.
- Serve as a brand ambassador by exemplifying our mission and culture at all times.
Additional Job Requirements
- Experience in a Customer Service for more than two years
- Efficient with Microsoft Office, Google Workspace, and Salesforce
About DCX
DCX is a leading BPO supporting growth-minded small and medium-sized businesses in the United States.
If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!
To our customers, we promise to help them focus on their most important goals by providing superior back-office services.
We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees.
We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training.
We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
**Salary**: Php35,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Yearly bonus
Application Question(s):
- Do you have experience with client management?
- Do you have experience with customer service?
- How much is your expected salary rate?
- How soon can you start?