Client Success Manager

**Responsibilities**:

- Identify and source merchant partnership opportunities for Perks at Work through client introduction, inbound lead follow-up, assistance with implementation and management of exclusive offers
- Respond to Client HR Admin questions
- Strengthen key client relationships by providing education and support on the Perks at Work product.
- Curate content on the Perks at Work platform to align behind key client's strategic goals including driving sustainable behaviors, supporting diversity and inclusion, and reducing the cost of living,
- Collaborating with the communication team in Next Jump and with key clients to build awareness campaigns
- Working with design and engineering teams to optimize the site experience
- Working with the Customer Service Team to ensure swift resolution of employee escalation queries

Minimum Requirements
- 2+ years experience in a client-facing role
- Proficiency in MS Word, Excel, PowerPoint and Outlook.
- Strong written, oral and interpersonal communication skills

**Salary**: From Php50,000.00 per month

Schedule:

- 8 hour shift

COVID-19 considerations:
n/a

Application Question(s):

- Do you have 2 years experience in a client-facing role?