Client Solutions Representative | Makati

Job Description:
Inform clients by:
Explaining procedures. Answering questions. Providing information. Process orders, forms, and applications. Update existing customer information. Sell additional services by recognizing opportunities to up-sell accounts and explaining new features. Take the customer through the sales process. Describe products and services. Maintain call center database by entering information. Identify and overcome objections.
Minimum Qualifications:
Customer service experience in any industry is a plus but not required. Previous technical background is also a plus.
Fresh graduates are also welcome to apply. Average to advanced written and spoken English. Average to advanced knowledge in web navigation. Amenable to shifting schedules including NIGHT SHIFTS.
Day shift is also available.