QUALIFICATIONS:
Bachelor's degree in business, marketing, sales, or a related field
With pleasing personality and excellent communication skills
Years of relevant experience: at least 1-year administrative work
Area/s of experience: HMO experience is a plus
Knowledge: Proficiency in using office software (Microsoft Office)
Organizational Skills
Preferably can drive 4-wheels, with valid driver's license
Key Responsibilities:
PHONE CALLS
-Handle phone calls from clients, specifically addressing routine concerns
-Coordinate with the Front-End Team for meeting-related concerns
-Collaborate with other departments, to resolve client concerns efficiently and effectively.
-Provide guidelines and procedures to troubleshoot and resolve common issues
MAIL MANAGEMENT
MAF (Coordination with Front End Team)
-The Back End Team will coordinate with the Front-End Team to obtain the signed contract and Renewal List for a renewed account.
AMLA REQUIREMENTS
-Account Identification and Initial Follow-Up
-Document Tracking and Reminder System
Location:
Makati Office
Salary:
18,000/month (depends on experience and qualifications)
