Client And Concierge Analyst

Client And Concierge Analyst


Client And Concierge Analyst

Details of the offer

Client Industry: LEGAL/LAW Job Description and Qualification: Qualifications: Candidate must possess at least a Bachelor's/College Degree, in Business, Office Administration or equivalent.
Open to Fresh Graduates
Applicants must be willing to work in MAKATI CITY.
Must be open for a Project Based role (6 months)
Must be flexible with shifting schedules and on weekends
Required Skills: Excellent customer service skills
Ability to operate telephone equipment or systems and e-mail/word applications
Excellent oral and written communication skills Operate standard office equipment, including personal computer, copier, and fax
Basic Microsoft Applications (Excel, Word, PPT)Tasks Reports to and takes direction from the Shared Services Manager and the department’s corresponding leadership team
Operates multi-line telephones to transfer and take calls
Monitors mail systems in order to address or respond to emails
Assist callers with concerns related to document processing, traveling, dining and general administrative requests including but not limited to fax, voicemail, conference call, directions, office locations, and information on secretarial coverage. Coordinate with various global point of contacts and vendors to accommodate and fulfill requests and queries
Maintain service quality through all responsibilities
Create and send reports to stakeholders Conduct test calls to ensure proper call routingSalary:

Source: Jobs4It


  • Call Center - Customer Support / Customer Service Manager