Checking Manager I Daet

Checking Manager I Daet
Company:

Sm Mart Inc.


Checking Manager I Daet

Details of the offer

Job Description:
CUSTOMER INTERACTIONS: Cultivate customer satisfaction by directing all front-end activities MONITOR QUEUE STANDS SET-UP ACTIVELY Check that queue stands & other guides are properly installed/set-up at predetermined counters to manage queuing during peak hours/days MONITOR CONDITION OF CASHIER COUNTERS Make daily check on the cleanliness & organization, set up of cashier counters, display of marketing collaterals, if any AUDIT CHECKERS Make constant rounds in the selling area to check if Checkers comply with the set standards in packaging/bagging of purchased items PROVIDE INTERBRANCH SUPPORT Coordinate with other branches to fulfill specific logistical requirements (counter equipment & on-loan staff) TRAIN CHECKING SUPERVISORS Coach & evaluate Checking Supervisors based on given set of business standards & goals (also perform yearly individual training needs analysis) Minimum Qualifications:
Candidate must possess at least a Bachelor's/College Degree in any business-related course Preferably supervisor/5 years & up experienced employee specialized in Customer Service or equivalent. With at least 3 years of related experience Flexible to be assigned to work schedules supporting the retail operational hours Willing to be assigned in The SM Store - DAET Full-time positions available


Source: Kalibrr


Area:

  • Call Center - Customer Support / Customer Service Manager

Requirements

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