Chat Support Specialist

Chat Support Specialist

Onis Global

Chat Support Specialist

Details of the offer

Uphold Canva’s core value of maximizing customer happiness
Provide excellent customer service to our users globally, through fast, upbeat, and genuine responses to inquiries and feedback
Answers customer communication in an efficient manner
Provide accurate answers and solutions to customer queries
Address customer issues in a patient manner with a genuine desire to help our users be successful
Collaborate with immediate team, other customer happiness teams to ensure overall customer and product satisfaction
Be motivated to meet or exceed key performance targets, both personally and as a team
Follow team communication procedures, policies, and guidelines at all times
Perform each duty above with our customers’ satisfaction as your number one priority
Act as an effective Canva Ambassador to our customers and the team, fully-equipped with anything Canva-related
Must be adaptable to 24/7 shifting schedule

Job Type: Full-timeSalary: Php30,000.00 to Php40,000.00 /monthExperience:Chat/Email Support: 1 year (Preferred)
Troubleshooting: 1 year (Preferred)

Source: Jora


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