Cantonese Customer Service Representative - Ortigas, Pasig Cit

Company Profile: This company provides mobile communications for businesses of all sizes. The Company plans give peace of mind with an extensive bundle of minutes, texts and data. It routes calls and data to give clear calls and fast internet access.Responsibilities:Responsible in first line support to the customers to solve their queries by calls and emailTrack and Responding to customers’ concerns and problemsAccountable in coordinating with the Technical Operators for more complex casesRequirements:Proficiency in speaking, reading and writing Cantonese and EnglishKnowledge in computer software like Microsoft OfficeExceptional Customer Service skills and proper manner in answering callExcellent Analytical and Problem Solving Skills and attention to detailsRecruitment Process: (ALL ARE DONE THRU ONLINE ASSESSMENT)• Resume Screening• Initial HR Interview• Assessment• Final Interview• Job Offer