Call Centre Agent No Bpo Experienced Required

**Job Qualifications**:

- Must high school graduate
- NO BPO experience required
- Must have strong verbal and written English communication skills
- Can do onsite work in Pasig, Rockwell

**Responsibilities**:

- Effectively manage large amounts of incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies

**Salary**: Up to Php15,000.00 per month

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary

**Education**:

- Junior High School (preferred)

**Language**:

- English (preferred)