Call Center Agents Wanted - Earn Up To 25K/Month (Cebu)

We are hiring in Cebu
(Travel Account)

We're hiring Call Center Agents for a Travel Account! Assist customers with booking flights, hotels, and travel packages while providing excellent service. Enjoy a fast-paced environment, competitive salary, and opportunities for growth. Comprehensive training provided! Start your journey with us today.

Key Responsibilities:

-Handle inbound and outbound customer calls in a professional and efficient manner.
-Address customer inquiries, provide product and service information, and resolve issues.

-Maintain accurate and up-to-date customer records using company systems.
-Meet or exceed performance metrics including call handling, customer satisfaction, and resolution times.
-Collaborate with other departments to ensure customer concerns are addressed promptly.
-Follow company protocols and procedures to ensure compliance and high-quality service.

Job Requirement:

-A minimum of 6 months of experience in a call center environment is required.
-Must be a High School, or Senior High School graduate.
-Strong proficiency in English communication, with above average to excellent language skills.
-Flexibility to work various shifts based on business needs.