We are hiring in Quezon City
(Travel Account)
We're hiring Call Center Agents for a Travel Account!
Assist customers with booking flights, hotels, and travel packages while providing excellent service.
Enjoy a fast-paced environment, competitive salary, and opportunities for growth.
Comprehensive training provided!
Start your journey with us today.
Key Responsibilities:
-Handle inbound and outbound customer calls in a professional and efficient manner.
-Address customer inquiries, provide product and service information, and resolve issues.
-Maintain accurate and up-to-date customer records using company systems.
-Meet or exceed performance metrics including call handling, customer satisfaction, and resolution times.
-Collaborate with other departments to ensure customer concerns are addressed promptly.
-Follow company protocols and procedures to ensure compliance and high-quality service.
Job Requirement:
-No experience needed
-Must be a College graduate.
-Strong proficiency in English communication, with above average to excellent language skills.
-Flexibility to work various shifts based on business needs.
