Adhere to approved measures by customer in managing customers.
- Answer professional problems, as well as request people to get hold of full understanding of what important info are being wanted.
- Monitor Contact Tracking for replies from admin staff members so call returns are done in a prompt course.
- Follow-up with customers within a 24-hour time period in relation to the first phone call.
Even if it is to just touch base and let client know query is still being checked out.
- Cross offer value added solutions or goods provided by the company
**Job Types**: Full-time, Permanent
**Salary**: Php16,000.00 - Php20,000.00 per month
**Benefits**:
- Flexible schedule
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
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