Responsibilities
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
**Qualifications**:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
- At least Highschool Grad (Old Curriculum) or Senior High Grad (K-12 Curriculum)
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php15,000.00 - Php23,000.00 per month
Schedule:
- Shift system
Ability to commute/relocate:
- Cagayan de Oro City, Misamis Oriental: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
**Experience**:
- Call Center Agent: 1 year (preferred)