Calabarzon Job Caravan | Customer Service Representative

Calabarzon Job Caravan | Customer Service Representative

Citigroup Business Process Solutions Pte. Ltd.

Calabarzon Job Caravan | Customer Service Representative

Details of the offer

Job Description:
JOIN CITIBANK'S EXCLUSIVE PROVINCIAL JOB FAIRS! We will be in the following venues this November! Be part of the Best International Investment Bank! CAINTA, RIZAL Venue: Max’s Restaurant; Unit 1L-1N, The Garden Walk, 105 Felix Avenue, Brgy Sto. Domingo, Cainta, Rizal

Date & Time: Nov 11-12 | 9AM to 5PM


Venue: Uncle Cheffy, Jose P. Laurel Highway, Lipa City

Nov 14-15 | 9AM to 5PM

Role: Customer Service Representative (Voice Account for an In-House Contact Centre) Responsibilities: • Provide world class service excellence to clients by offering a consistent telephone banking experience

• Attend to inbound and outbound telephone calls in accordance with standard operating procedures

• Process online banking transactions which include financial entries and data maintenance

• Identify opportunities to further enhance relationships with our existing clients
Minimum Qualifications:
• At least 1 year experience in an international BPO / call centre role

• College Graduate of any 4-year Course without BPO experience

• Fluent English and the ability to communicate daily with clients in English

• Amenable working on shifting schedule, holidays, weekends & extended work hours

• Amenable to working in BGC, Taguig

• Applicants should be Filipino citizens or hold relevant residence status

What we offer you:

We offer a competitive salary package of 24-31K and other great benefits including:

• HMO Health Insurance from day 1 for you and your unlimited qualified dependents

• Life Insurance from day 1

• Tuition Reimbursement

• Retirement Plan

• Staff Loan

• Bereavement Assistance

• Growth and promotion from within

• No Employment Bond

• Relocation Package* (Terms & Conditions Apply)

Source: Kalibrr


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