Reports directly to the Department Head or Director of Operations. The main role of the Sales Business Manager is to acquire new and/or additional accounts for a leading VOIP technology & solutions company. The target market is small to medium-sized businesses in North America across various industries. This is a Business-to-Business sale, so it is a bit more complex than consumer selling and requires a little more depth and sophistication from the sales business manager.Duties and Responsibilities:Utilize a consistent contact attempt process via phone and e-mail to nurture, qualify and sell prospects generated by marketing campaigns and ‘cold-calling’ in a production focused environmentProspect, educate and qualify leads to create sales-ready opportunitiesKeep abreast of the industry and technologies trends to ensure you are a trusted resource to prospects and customersSuccessfully manage and overcome prospect/customer objectionsFollow the established pre-sales process and consistently using prescribed tools to document prospect interactions – ensuring efficient lead managementDevelop sales strategies while maintaining high productivity levelsAchieve pre-determined sales targets/quotaMinimum QualificationsMinimum of at least 5 years of overall work experience comprised of:At least 2 years of solid Business-to-Business Sales ExperienceBetween 1 to 2 years outbound cold calling sales experience in any industry or verticalBetween 1 to 2 years of contact center experience (sales program/account management/sales/lead generation/retention/acquisition/etc.)Very strong language and communication skills (written and verbal) and robust affinity to US culture/business/consumersSuperior sales and negotiation skillsOutstanding entrepreneurial skills and business acumenSkills and Abilities High proficiency in communicating across several platforms. Must be able to form connections using their voice or with written messages, with less emphasis placed on face-to-face communication. A pleasant phone voice is an advantage.Must exhibit supreme oral expression and remarkable presentation skills; Highly articulate and eloquentHighly adaptable to dealing with various customer types; exceedingly conversational and inherently engaging; quick-wittedOral comprehension. Strong analytical and problem-solving skillsMust have a keen attention to details; superb planning, organizational and time-management skillsMust be highly confident and effective in talking, dealing, presenting, selling, negotiating with various job levels – from assistants, managers, to business owners and executives across different industriesMust have grit or the strong sense of passion and perseveranceSelf-motivated, resilient and enthusiastic; Must have a personality and character that can prudently deal with rejection without letting it impact the ability to be successful and exceed own performance resultsIncentive and money-driven; get the extra push and motivation through rewards, career enhancement, and skills improvement opportunitiesHighly confident; can speak through their confidenceSuperior web navigation and computer skillsAbility to multi-task; talk & type & not get distractedHighly independent and proactive; can work with minimal supervision and guidance
