Business Analyst – Software (Manila)

Job purpose
As a Business Analyst at Equus Software, you will be part of a team supporting world class clients. The focus of the role is to provide innovative solutions and solve problems to meet the client’s requirements.
Duties and responsibilities
Translates business requirements into solutions
Transitions requirements of a developed solution into a support model
Identifies and documents issues, risks, and opportunities related to requirements
Supports clients in solutions to issues and questions
Resolves issues and provides clear communications to leader or client as appropriate
Clarifies issues, facts, figures, potential causes and effects
Partners with appropriate team members to research and find solutions
Develops test cases and executes quality assurance test plans
Configures and tests Equus software products; including but not limited to, core system and company configuration, cost estimate configuration, compensation calculation, compensation worksheets, payroll system configuration, quick workflows and checklists, data dictionary overrides, client data imports, merge documents and email templates, widgets, and user report creation
Participates in the preparation of client webinars, conferences, demos and other presentations to both clients and internal Equus team
Develops strong working relationships with clients and internal teams
Seeks out information about both the relocation/global mobility industry and software industries, and applies that knowledge to day to day activities
Builds expertise with AssignmentPro, PinPoint and other Equus products as appropriate
Contributes to the Equus community - developing competency with Equus products

Requirements
Qualifications
E= Essential D = Desirable
Competencies:
Problem Solving/Analysis (E)
Technical Aptitude (E)
Attention to Detail (E)
Time Management (E)
Team Player (E)
Clear Communicator (E)
Multi-tasker (E)

Required Education/Experience:
Bachelor’s Degree in Business, Information Systems or similar fields (E)
One to two years business experience working with external customers (D)
High English fluency - written and verbal (E)

Additional Eligibility Qualifications:
Ability to work US hours - 7pm to 4am Manila Time (E)
Microsoft Office (Word, Excel, PowerPoint, Access, etc.) (E)
SQL Knowledge (D)
Relationship Building (E)
Knowledge of Equus Products (D)
Business Writing Capability (E)
Knowledge of Global Mobility industry (D)