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Business Analyst (J000647)

Business Analyst (J000647)
Company:

Outsourced


Details of the offer

Company Description Outsourced.ph is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Job Description

We are looking for someone that has an inquisitive mind, who is driven by a desire to find and deliver the right solutions for clients. Having the ability to apply different techniques to elicit and understand client requirements, as well as explaining the more advanced features of Engagement Cloud to them with strong communication skills, is a must.

You will be required to deal with multiple clients and projects simultaneously, so should have excellent organizational and prioritization skills. Experience of working for or with an email or multi-channel marketing service provider will be highly beneficial, though not necessarily required depending on your other skills and experience.

Responsibilities:

- Capturing and analysing business requirements with internal and external parties, analysing companies’ existing systems and business models
- Translating requirements into highly specified project scopes and developer briefs
- Acting as the interface between Business, Technology Stakeholders and Delivery Teams
- Assessing recommended technology solutions against business requirements
- Advising and consulting on the implementation of customer-built systems integrations
- Support the system development life cycle from design through to implementation.
- Drawing up, supervising and documenting testing schedules (UAT)
- Testing and feedback for development team
- Manage client communications during project development phase
- Contributing to and developing team processes & best practice guidelines
- Engaging development team in solution scoping process
- Producing initial project feasibility and cost estimate reports
- Helping to ensure that budgets are adhered to and deadlines are met
- Supporting existing projects following change requests and system updates
- Keeping up to date with technical and industry developments
- Actively participating in team meetings and discussions
- Review completed projects with Project Manager and apply any learnings to future projects
- Take part in the training of other dotdigital teams on our services and products as a subject matter expert

Qualifications

- Proven Business Analysis experience (1-3 years) in a technology environment (preferably SAAS)
- A logical approach to problem solving
- Good interpersonal and client-handling skills with the ability to manage expectations and explain technical detail
- Business awareness
- Knowledge of waterfall project management principles
- A methodical, investigative and inquisitive mind
- Good presentation skills
- Experience of writing technical documentation e.g. statement of works, user guides
- The ability to contribute to a team effort
- Planning and working flexibly to deadlines
- Initiative and self-confidence
- Understanding of software development lifecycle
- Experience of Project Management / Programme Management Methodologies.
- The ability to handle multiple projects and tasks simultaneously

Work Schedule:
Monday - Friday 9am-6pm

Additional Information

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.


Source: Bebee2

Requirements

Business Analyst (J000647)
Company:

Outsourced


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