Business Analyst

**Business Application Support**
- Login enquiry, restore/remove/reset credentials
- Registration o Company account admin supports
- Billing Online enquiry
- Shipping Administration
- Shipping Screen

Learn and understand a few internal systems in order to resolve customer issues
Redirect issues to responsible parties
Understand customer's complaints/issues/requirements and work upon resolving them
Deal with complaints to completion with positive tone and enable satisfaction of customer
Basic reporting for enquires handled, if needed

**Qualifications**:

- Must be graduate of any Vocational / Bachelor's Degree course
- Must have 2yrs experience as Customer Support / CSR / TSR / Chat Support
- Good communication skills
- Must be willing to work in BGC
- Open for Project Based employment contract good for 1yr RENEWABLE
- Open to work on a shifting schedule

**Job Type**: Fixed term
Contract length: 12 months

Schedule:

- 8 hour shift

Application Question(s):

- Are you willing to work in BGC Taguig?
**Experience**:

- Chat Support: 2 years (preferred)