Billing And Collections

Minimum of 2 years of corporate collections experience including interaction with a large customer base.
Strong communication, problem solving and analytical skills required
Ability to work independently and to adapt to a fast changing environment.Proficiency in Microsoft Office including Excel, Word and Access.
Must have attention to detail with an eye for accuracy.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Reviewing open accounts for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Provide weekly collection report and identify issues attributing to account delinquency and highlight to Grab.
Review and monitor assigned accounts and all applicable collection reports.Perform follow-up on payment arrangements or chase for Proof of Payment
Email correspondence to customers payment of delinquent accounts.
Check with Finance/relevant department and verify unknown incoming paymentSupport the Zendesk for incoming billing and collection query or issue
Update the status of the payment