Assistant Manager

Responsibilities: Manage a team of 15 Treasury Services / Transfer Agency SpecialistResults-driven leadership experience on day-to-day operations as a key contributing member of a high performing organization.Strong team player with a demonstrated ability to lead and motivate cross-functional teams towards shared goals.Forecasts and manages staffing levels and capacities at team level achieving target shrinkage targets, absenteeism, and attrition.Excellent organizational skills with the ability to manage own workload and deliverables, with sense of urgency and ability to prioritize and multi-task.Strong interpersonal skills with the ability to forge strong relationships with key stakeholders, team members, and managers. Requirements: Successful team management experience of at least 5 yearsProven track record of managing workload, producing high-quality outputs, and driving impactful action plans.Proven leadership qualities, including effective communication, conflict resolution, and decision-making skills.At least 5 years of inbound client service experience from global banking operations requiredAt least 2 years of college degree BS / BA (72 units)Willing to work 100% onsite at CebuWilling to work night shift (North America Hours) and shifting schedule as needed by the business Desired additional qualifications: Brokerage operations experience, Accounting / Finance / Economics / Investment Banking / Capital Markets, or relevant experienceActive FINRA Series 6 / Series 7 / Series 99 as an added advantage for the roleExperience in Microsoft Office including MS Excel, MS Word, and relevant digital toolsMay be required to be registered, certified, or licensed in a specialty area