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Job Description
Conduct enhanced due diligence investigations consistent with the Company AML policy and EDD procedures. Performs account/transaction research as needed. Prepare and complete the EDD template for business unit review, including accurate narratives that will help the business make risk-based decisions.
Individual Accountabilities:
Conduct background investigations as required and coordinate with Regional Compliance or local compliance regarding red flags found on HNW individuals.
Communicate with Manulife Regional Compliance for any customer activities and trends that could indicate potential money laundering or terrorist financing
Performs compliance tasks and deals with compliance issues, typically surrounding documentation, reporting, etc. May assist in monitoring regulatory issues. Follows established guidelines and procedures
Responsible for providing updates to the business once the ideal turnaround time had lapsed
Provide concise EDD reports to the business unit, Regional Compliance, and GIFS
Submit EDD reports that follows the procedures on the EDD process guide
Key Shared Accountabilities:
Initiate knowledge sharing to the EDD team and GIFS for any unusual/unique findings encountered during research
Ensure that tracking tools are updated with the correct information necessary to track monthly EDD data. These include data input Archer, Case tracker, EDD expense database, and other admin trackers.
Seek assistance with the Assistant Manager/Senior EDD Analyst regarding complex issues encountered during the EDD review to determine if such issue entail additional GIFS review.
Monitor the EDD mailbox for any incoming updates on cases currently handled, also responsible for informing the business of any documents missing that are material for EDD review
Provide regular partner review to the assigned partner and perform quality check following the partner review guideline
Knowledge/Skills/Competencies/Education:
Secondary School/University degree - preferably within the economics, legal, banking or business area
Fluent (able to speak, read and write) in the Chinese Mandarin language
Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
Strong interpersonal and organizational skills
Analytical skills in respect of a wide variety client types, financial institutions, quoted companies and private companies
Experience using data mining/analytical tools and KYC automated solutions as an asset such as Banker’s Almanac, World-Check and Lexis-Nexis
Understanding of OECD FATCA, CRS and other AML regulatory framework would be an asset
Ability to work well under pressure with high degree of accuracy and great attention to detail
Minimum 4 years of experience in a Financial institution with due diligence is an advantage
Experience with a legal practice or other business servicing the financial sector is an advantage
Knowledge of the wide-ranging and complex variety of fund/corporate structures (e.g. UBO) is an advantage
Professional certification with an organization, such as the Association of Certified Anti-Money Laundering Specialists (ACAMS), is an advantage
Excellent oral and written communication, with ability to assertively communicate with senior leadership
Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.
About Manulife
About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment,retention, advancementand compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contactrecruitment@manulife.com .
