Amazon Operations Support Specialist Wfh 0015

As an Amazon Operations Support Specialist, you will be responsible for account health activities and ticket resolutions for a portfolio of clients in direct partnership with your counterparts on our Operations Team.
This role will also involve dashboard creation to support other cross-functional teams across Client Success and marketing.
What you'll be doing:

- Monitoring Amazon Seller Central account health, identifying root cause of policy violation or listing health issues, communicating documentation needs to cross-functional team members and following through to resolution.
- Creating new product listings and variation structures within Amazon policy guidelines to support your clients' business needs
- Partnering with the Operations Manager and/or Operations Director to outline the status of account healthy, tickets, and issues
- Pulling data from Amazon Seller Central, Vendor Central, and Amify's proprietary data systems to create and format reporting dashboards.
**Requirements**:

- Experience operating within Amazon Seller or Vendor Central
- Comfortable working in Excel, PowerPoint, Google Docs/Drive, and various software systems
- The desire for ownership and accountability for operational issue resolution
- Highly organized and detail-oriented
- Excellent communicator, especially in writing
- Strategic thinker, analytical, ability to learn quickly
- Intermediate to advanced proficiency in Microsoft Excel (macros, pivots, lookups)
- Experience working with project management / ticketing systems

**Job Types**: Full-time, Permanent

**Salary**: From Php30,000.00 per month

**Benefits**:

- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Staff meals provided
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Late shift
- Monday to Friday
- Overtime
- Weekends

Supplemental Pay:

- 13th month salary
- Overtime pay
- Yearly bonus

**Experience**:

- Amazon: 1 year (preferred)
- eCommerce: 1 year (preferred)