Agency Coordinator - C&C

**Introduction**
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world.
By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few

**Your Role and Responsibilities**
Position: Project Coordinator - C&C

Location: UP Ayala Techno Hub

Shift : Night Shift
As Fin & Admin Agency Coordinator, he/she will assist the C&C Team & DRI in planning, monitoring and executing on our ongoing projects and enhancements, process improvements / quality assurance, and performance reporting.
Monitors ongoing C&C Projects by ensuring Project Drivers are on task.
Assists with Project discovery, requirements gathering, test case creation and execution.
Manages DTP and Job Aid repository, as well as facilitate new system and process roll-outs to the C&C Team.
Assists DRI and Tower Lead with project, process, and system improvement ideation and roadmap planning.
Grooms and manage C&C Jira Portfolio Backlog Tickets.
Facilitates DRI with bi-weekly Sprint Planning meetings with IT Product Management.
Documents and follow-up on important meeting notes, actions and decisions from stakeholder meetings.
Serves as a Subject Matter Expert (SME) for C&C and provides quality assurance for the IBM C&C Team as needed.
Assists with the preparation of monthly and quarterly performance results/presentations.
Supports day-to-day system administration & maintenance (iCollect, eRAM, MDM, JIRA Bugs).
Supports any ad hoc tasks under for the DRI / C&C Leadership Team as needed (analysis of credit data, SOX key control testing and documentation, Unclaimed Property Reporting, etc.).
**Required Technical and Professional Expertise**
- Bachelor degree in business or related field of study.
- Subject Matter Expertise in Credit & Collections functions.
- Expertise in flowcharts, powerpoints, excel is a must.
- Prior experience working with Oracle, CloudIO, Salesforce, iCollect, and Credit Tools.
- Prior experience with Project Management and Process Improvement.
- Exceptional verbal, written and presentation skills.
- Ability to work effectively both independently and as part of a team.
- Good analytical, problem-solving, and time management skills
- Strong writing ability to clearly document meeting recap notes and action items.
- Must be amenable to work in a flexible schedule (Morning, MId and Night shift) and willing to be based in the Quezon City office.
**Preferred Technical and Professional Expertise**
- Previous working experience preferably in a global organization in a B2B or shared services setup.
Advertising industry experience/knowledge is an advantage.
- Enthusiasm and commitment to delivering quality results to tight deadlines
- Ability to execute tasks with little or no supervision.
- Detail oriented and Strong team player

**About Business Unit**

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy.
IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Are you craving to learn more?
Prepared to solve some of the world's most unique challenges?
And ready to shape the future for millions of people?
If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story.
Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.
Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or